Absen assigns professional engineers to provide whole-screen calibration services at the customer's site, including:
Service Content:
1. Correction of color differences between batches of displays
2. Calibration for brightness decay in the long run
3. Adjustment of color temperature and repair of gaps
The appearance of color differences, brightness problems, or unevenness after initial installation.
Absen assigns professional engineers to provide technical support services for commercial activities, including:
Service Content:
1. System debugging Pre-event system debugging is carried out as part of the completion of equipment operation and acceptance.
2. Troubleshooting Comprehensive testing and rapid diagnosis of equipment faults are carried out during the event.
3. Repair & Troubleshooting Prompt resolution of software and system-related issues during the event.
When technical support is needed on-site during exhibitions, conferences, or major events.
Absen arranges for experienced service engineers to perform comprehensive inspections on LED display equipment in operation. In order to ensure stable operation, it is important to identify potential problems and reduce the likelihood of equipment failure.
1. Full inspection and fault localization for the display screen
2. Comprehensive system debugging
3. Training for maintenance personnel
It is recommended to inspect screens in continuous use on a regular basis in order to optimize performance and ensure stable operation.
For outdoor displays, Absen sends technical personnel to provide instructions to cleaners on removing accumulated dust and impurities to maintain a clean screen surface.
Service Coverage: We provide technical guidance for cleaners to clean the dust and impurities that build up on the surface of the display.
This is recommended for outdoor fixed display screens that have been in continuous use and have accumulated dust and dirt.
Debugging and equipment repair services can be provided by Absen engineers on the customer's premises as needed.
Service Content:
1. Rapid and comprehensive equipment failure detection and positioning
2. Debugging of the equipment as a whole
1. For failures of module, power supply, adapter board, fan, etc. on the display screen.
2. For control system failures on the display screen (Graphics Card, Multi-Function Card, Transmission Card, Receiving Card).
3. For failures in distribution boxes and peripheral devices.
Troubleshooting and maintenance can be carried out via Absen's on-site service.
